Calendar doesn’t show event title

[Bernhard]

The event title is not showing on the monthly calendar view, looks like loaded layout is mobile one. Instead of the of event title , black dot is displayed.

[Cliff]

Hi, Bernhard.

Sorry you’re experiencing this.

Please share your System Information (only part of it came through). That will give me a lot of extra information to help diagnose the problem.

Then, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

Please let me know how this goes for you.

[Bernhard]

This reply is private.

[Cliff]

Thanks for testing.

If you left all the same plugins active and the only change you made was switching themes, then I’d say, yes, it is a theme conflict, unless maybe you have a plugin that only runs its code if this theme is active.

Since you were using a child theme, please test if things work differently when the parent theme is active (child theme is not in use).

If you’d like to resolve any such errors you discover, I’d recommend the following: Please enable WP_DEBUG and WP_DEBUG_LOG and share any debug messages you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Bernhard]

This reply is private.

[Cliff]

I’m unclear exactly what the issue is here.

Could you please provide some links and annotated screenshots for each?

[Bernhard]

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• This reply was modified 9 years ago by Bernhard. Reason: Private

[Bernhard]

This reply is private.

[Cliff]

Gotcha. Thanks for the info.

We’ve seen this happen sometimes when using caching plugins. I see you’re using WP Fastest Cache.

You might try deactivating it and see if that solves it.

If it does, you might want to add an exception for the Month View page/URL, depending on how your caching plugin is able to be configured.

Please let me know how this goes for you.

[Bernhard]

This reply is private.

[Cliff]

Thank you for your testing efforts.

Some users are more detail-oriented than others so it’s hard to know exactly what was and was not done during testing.

To be clear, you tested with all non-Modern Tribe plugins deactivated, using a WordPress default theme (like Twenty Seventeen), and cleared your browser cache (or used a new/fresh browser) and it still was displaying the mobile view instead of the desktop view when on a desktop browser?

And now you have your plugins reactivated–including the caching plugin–but you added the exception for whenever /events is in the URL and you then cleared your existing site cache and then tested from a fresh browser?

[Bernhard]

This reply is private.

[Cliff]

Gotcha. Sorry I forgot that.

You might try playing with this setting: wp-admin > Events > Settings > Display tab > “Events template” option — to see if changing it makes things work better for you.

If that doesn’t work, I’d suggest asking your theme author how-to for the tribe_events custom post type archive view.

Thanks!

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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