Buttons "+" "-"

[Francisco]

Hi, well I have a couple of doubts to see if they can be solved.
In the ticket selection appear two buttons “+” and “-“. That determine the units. These buttons do not work for me. Is there any way they can work? Or eliminate them?(what plugin should be the problem?)
Is there a way that the gray box with the data that appears just above the tickets does not appear?
Thanks greetings

[Geoff]

Hi Francisco,

Thanks for getting in touch!

Oh yeah, I see what you mean with those ticket quantity buttons. Nothing happens when they are clicked.

I see there are a number of WooCommerce-related errors in the console when I inspect your site in Chrome’s browser DevTools and that they are related to a custom script. For example:

Uncaught ReferenceError: _plus is not defined
at HTMLInputElement.<anonymous> (woo-custom-script.js:32)
at HTMLInputElement.dispatch (jquery.js:3)
at HTMLInputElement.r.handle (jquery.js:3)

Do you have a custom script file for WooCommerce? If so, that’s likely the cause and I’d suggest starting to debug there.

If you want to hide the quantity buttons, the you could use CSS. Something like this in your style.css file or on the Appearance > Customize > Additional CSS screen:

.woocommerce .quantity input.minus, .woocommerce .quantity input.plus {
display: none;
}

You can also use CSS to hide the event details in the gray area above the tickets like you asked:

.single-tribe_events .tribe-events-event-meta {
display: none;
}

Does this help answer your question? Please let me know. 🙂

Cheers!
Geoff

[Francisco]

Yes, it has helped me :), now I know where my problem is and the solution to it :). I’ll tell you one thing to see if you could help me too.
I would like that when I choose a ticket type I will be blocked in the sale those who are not from that particular area as in the case of https://www.benidormpalace.com/entradas/. How can I do this? I guess they are CSS or javascript. Before it has helped me a lot because you have found the focus of the problem

[Geoff]

Hey Francisco,

Awesome, I’m so glad that helped! Thanks for following up to let me know. 🙂

Great question about limiting ticket sales to a specific area. I think that’s a really hard one to do and it would take quite a bit of custom development to make it happen. You may want to consult one of our recommended developers for that level of work because I’m afraid the plugin does not support that functionality right out of the box.

Sorry for the bad news on your second question, but I’m glad that my first reply helped answer your original question.

Did you have any other questions specifically about the ticket quantity buttons? Let me know! Or, if you have questions about something else, please open a new thread and we can tackle them there.

Thanks so much!
Geoff

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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