Bug Report: Ticket Stock

[Andras]

Hello wineschool,

I do apologize for the delay, I was knocked out by a virus last week.

What you have described above is normal behavior, that is how our plugin works.

Regardless of the capacity of the event, if you sell Ticket #1, then only the stock of the WooCommerce product “Ticket #1” will be decreased.

And if you are using shared capacity, the sale will be noted there and the capacity will be decreased.

Let’s take your above scenario, where you have a shared capacity of 12 and 3 tickets sharing that.

All 3 “WooCommerce product” tickets will get a stock of 12.

If you sell 12 pieces of Ticket #1, then:

• WooCommerce product Ticket #1 will have 0 inventory left.
• WooCommerce products Ticket #2 and #3 will have an inventory of 12 left.
• Your event will have 0 capacity left.
• On the front-end / event page the tickets will show up at out of stock.

In my test I didn’t see any red exclamation marks of mismatching inventories during my test process.

Does this help? Do you have any specific questions regarding this?

Andras

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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