Bug on Events calendar pro photo view

Home Forums Calendar Products Events Calendar PRO Bug on Events calendar pro photo view

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #1246123
    cdw-events
    Participant

    Hi There,

    I have updated to latest version of events calendar plugin on my dev site: http://cdw.thedesignweb.com.au/events/?action=tribe_photo&tribe_paged=1&tribe_event_display=photo

    And as you can see the boxes are overlapping at the bottom, and it also happens on your demo site, see screenshot of both

    hoping there can be a fix in the next upgrade.

    Cheers,

    Belinda

    #1246857
    Courtney
    Member

    Hi Belinda

    Thank you for reporting this issue.  I have tested your site in Chrome and Safari.  In Chrome, it looks as it should.  In Safari, it does display that overlap as you showed.  What browser were you using for the screenshots?

    This is a known bug issue, and I believe it will be resolved in the near future.

    Thanks again,

    Courtney

    #1247218
    cdw-events
    Participant

    Thanks, I was using Firefox.

    We also noticed that when you select a date with the date picker, all the
    photos overlap all of the boxes.

    Can I also ask one more question. On my calendar, we only use the photo
    view, but the url https://culturaldiversityweek.vic.gov.au/events still
    redirects to :

    https://culturaldiversityweek.vic.gov.au/events/?action=tribe_photo&tribe_paged=1&tribe_event_display=photo

    Is there any way around that? Would be great is the default view could show
    without the extra stuff in the URL.

    #1247581
    Courtney
    Member

    Thanks Belinda.

    Just for future reference, it’s helpful to start a new thread for a new issue.

    I escalated the redirect question to one of our developers.  He looked into the issue and believes that your theme may be the culprit to the redirect.  There is a Javascript conflict happening causing the Filter Bar filters to reset.  The code in question likely resides in your custom-scripts.js file.

    For more help on debugging Javascript errors, see the WordPress codex article: Using Your Browser to Diagnose JavaScript Errors.

    Can you check into your theme configuration and let us know if that resolves this redirect issue?

    Thanks again,
    Courtney

    #1251518
    George
    Participant

    Hello!

    I wanted to post a quick note here that we have published a new Maintenance Release today that should address some of the problems with the Photo View reported in this thread.

    You can read about the details of this release here → https://theeventscalendar.com/maintenance-release-events-calendar-4-4-4-event-tickets-4-4-4-premium-add-ons/

    I hope this update helps!

    If issues persist, open a new thread in the forums and be sure to include your site’s complete, un-edited “System Information” as per the instructions in this knowledgebase guide.

    Cheers,
    George

    #1254273
    cdw-events
    Participant

    I can see that your demo is still broken: http://wpshindig.com/events/photo/?undefined=Select+an+Item

    Photo boxes extend below the bottom line of the page and text goes behind images. Is your demo running the latest version.

    It’s a long wait, but I’m not sure I’m game to update until I can see it will work.
    Please keep me posted.

    Thanks,

    Belinda

    #1258044
    Courtney
    Member

    Hi Belinda

    Just dropping a note to say that I did file the bug report on the 15th. I’m waiting for news to know when this will be resolved in a maintenance release. We’ll alert you here when that happens.

    Thanks,
    Courtney

    #1260689
    cdw-events
    Participant

    Hi there,

    I just checked again, and re-read your first note.

    Safari and Firefox both look very bad, but Chrome still overlaps at the bottom of the page, outside the page content area. It’s been a month now, any news? I highly recommended my government client use your plugins and they are not to please with me currently as they like to keep everything up-to-date.

    Looking forward to good news.

    Thanks,

    Belinda

    #1260803
    Courtney
    Member

    Thanks for checking in Belinda.

    Currently most of our staff is on the annual company retreat. I don’t have a way to check in with our developers on this timeframe.

    In the meantime, I’d suggest switching your default /events view to List or another setting.

    We do still have this thread marked to notify you as soon as the resolution is available.

    Thanks,
    Courtney 🙂

    #1541392
    Victor
    Keymaster

    Hi There!

    Just wanted to share with you that a new release of our plugins is out, in which we could no longer reproduce this issue.

    Find out more about this release → <u>https://theeventscalendar.com/maintenance-release-for-the-week-of-27-may-2018/</u&gt;

    Please update the plugins and let us know if it works for you.

    Best,
    Victor

    #1557292
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 11 posts - 1 through 11 (of 11 total)
  • The topic ‘Bug on Events calendar pro photo view’ is closed to new replies.