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Support Droid.
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February 2, 2018 at 1:30 pm #1442856
Justin Rovtar
GuestIf you go to the calendar at my URL:
http://pacificislandersportfishing.com/eventsIf you do a search for “Chartered” and put it in list view I can navigate forward to March (which also shows April). When I click on the “Next Events” link at the bottom it just reloads and shows March / April again. It does the same thing when I try to go back a couple to “Previous Events”.
It worked for me once then seemed to break and now will not work.
Thanks
JRFebruary 6, 2018 at 10:51 pm #1445953Geoff B.
MemberGood evening Justin and welcome to the Events Calendar forum!
First off, I would like to apologize for the delay answering.
We are currently experiencing a higher level of requests than usual.Please rest assured that we are working hard at correcting this situation.
We appreciate your patience while we try to normalize things.Thanks so much for getting in touch!
I’m afraid that we’re not equipped to provide technical support for the Events Calendars users here in our pre-sales forum.
But, the good news is that you are still welcome to consult this forum and all our premium forums to your liking and browse it for solutions, snippets and tutorials.
We’d be more than happy to assist you at one of the following locations:
- On the WordPress.org support forum for the Events Calendar.
- If you’re a current premium license holder for one of our premium offerings, please log in to your account and submit a post to the appropriate forum for the affected product.
With that in mind, it sounds like you are experiencing a conflict.
By the sound of it, it looks like there is some type of conflict at play.
This is usually because of:- A conflict with another plugin
- A conflict with your WordPress theme
- A template customization for the Events Calendar that requires updating
When it comes to that type of issue, it is preferable to troubleshoot in a staging environment if you have one.
A first quick test is to simply temporarily revert back to a default WordPress theme such as twenty-sixteen to see if the issue persists.
The next step would be to go through our testing for conflicts procedure
Basically the goal here is to revert back to a bare WordPress installation to see if the problem persists. It also allows you to pinpoint what the cause of the issue is.
But, before you do that, there are 2 things I would advise:
- Make a backup of your database
- Consider activating a “Maintenance Page” plugin if you are doing this on your live site (to minimize impact on your visitors)
Have a great day!
Geoff B.
February 28, 2018 at 8:35 am #1466089Support Droid
KeymasterHey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team -
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