Bought Events Calendar Pro & Events Ticket Plus – Don't Need Eventbrite Tickets

Home Forums Ticket Products Eventbrite Tickets Bought Events Calendar Pro & Events Ticket Plus – Don't Need Eventbrite Tickets

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #1444314
    sixfiveinteractive
    Participant

    Hello there,

    I recently purchased 3 of your premium extensions but found out I don’t need the Eventbrite one. I am keeping the other two but am wondering if there is a way to get a refund on the Eventbrite extension. Please let me know!

    #1446997

    Hi Tyler,

    Thanks so much for reaching out!

    I’m sorry to hear that you no longer have use for one of our plugins.  You can fill out a refund form here:

    https://theeventscalendar.com/knowledgebase/refund-policy/

    Let me know if you have any other questions!

     

    Thanks,

    Jaime

    #1451705
    sixfiveinteractive
    Participant

    Hello there,

    I have put that in but still haven’t heard anything. Is there anything else I can do to make the refund happen?

    Thank you!

    Tyler

    #1452686

    Sorry about that!  I can process that refund for you.  Just to confirm, you’d like a refund for just the Eventbrite Tickets plugin?

    #1453250
    sixfiveinteractive
    Participant

    Hello Jaime,

    Exactly! We are still using the other two. Anything else I need to do to
    process the refund? Thanks again!

    All the best,

    Tyler Bryden
    Owner, SixFive
    519-854-6565 | tyler@sixfive.co | sixfive.co | 201 King Street, London,
    Ontario

    #1453408

    Hi Tyler,

    Nope, you are all set.  You should see funds returned to your account within 5-10 days.

    Let me know if anything else comes up!

     

    Thanks,

    Jaime

    #1473522
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 7 posts - 1 through 7 (of 7 total)
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