Blank settings screen tabs (have tried one suggestion I found)

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  • #1233786
    brenda
    Participant

    Hi, when I go to the settings for ECP the tabs are all blank.

    .tribe-settings-form {
    display: block !important;
    }

    I tried adding the above code to my admin style css but no joy.

    Website is oxfordhousebcn.com

    Theme is : https://themeforest.net/item/perspective-responsive-multipurpose-theme/5517497

    #1234501
    George
    Participant

    Sorry to hear this @brenda!

    I cannot recreate these issues, so here is what I would recommend doing:

    • Remove that custom CSS you tried using.

    • Then do the complete set of troubleshooting steps on this page → https://theeventscalendar.com/knowledgebase/testing-for-conflicts/ After EACH STEP in that process, check back on your events settings page and see if anything shows up.

    What do you find when you do those steps? Do the settings tabs show up anywhere along the way? If so, when?

    Let us know! 😀

    — George

    #1239869
    brenda
    Participant

    Hi, the tabs show again when switching back to twentysixteen

    #1240185
    George
    Participant

    Thanks for confirming this @brenda—this indicates that your custom theme is the source of the problem, and has code within it that is breaking out plugin.

    We do not make that theme and so we don’t know the code within it, nor can we fix that broken code, but that is the source of the problem here. Please contact the support team for that theme and report this issue—they should be able to help fix their theme’s plugin-breaking code promptly!

    — George

    #1252849
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 5 posts - 1 through 5 (of 5 total)
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