Big problem – Only CSV import available. Facebook and everything greyed out.

[Christopher Javier]

Greetings,

We have a valid license for event aggregator. However, only CSV is available for import. It used to work before. We also have not reached our import limit. I’ve also tried things such as re-entering the license and re-installing the plugin. No cigar. 🙁

We use mostly Facebook importing, so this plugin is kind of useless (for us) at the moment with this pending issue.

Anybody able to let me know what’s up? Is this an ongoing problem?

[Courtney]

Hello Christopher

So sorry that is happening. I’ve created a new license key for you. This doesn’t change the dates of your service, but I believe this should get Event Aggregator working again.

Can you go to My Account » Licenses https://theeventscalendar.com/license-keys/ to get your license and activate it on your 2 domains?

Please let me know if this resolves the issue.

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Nico]

Hey,

Just wanted to share with you that a new maintenance release is out, containing a fix for this issue ?

These are the improvements shipped for Events Aggregator this release:

• Fix – Avoid Event Aggregator previews or scheduled imports being marked as failures.
• Fix – Fixed an issue that would sometimes render Event Aggregator options invalid even with a valid license.
• Fix – Fixed an issues where Event Aggregator scheduled imports could not run other than manually.
• Tweak – Improve Event Aggregator message regarding Facebook token expiration.
• Tweak – Support importing from URLs (Event Aggregator) where the protocol hasn’t been specified by defaulting to HTTP.
• Tweak – Added filter: tribe_aggregator_meta_source to filter the Event Aggregator import source.
• Tweak – Added filter: tribe_events_linked_post_meta_values_{$current_linked_post_meta_key} for filtering the array of values retrieved for a specific linked post meta field.

Find out more about this release → https://theeventscalendar.com/maintenance-release-week-21-august-2017/

Please update the plugins and let us know if the fix works for you,
Cheers,
Nico

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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