barcode scanner

[Leonardo Lalia]

hello im using event calendar and event ticket plus

I try to do the checkin with a gun barcode scanner usb, connected to my pc, but it does not checkin. if I do it with my cell phone it works correctly, but with the scanner it does not work what should I do to make it work?

when I place the pointer in the browser and mark the code qr gives me this address httpÑ–reitighconsultora.com.ar_event?qr?code¿1/ticket?id¿2621/event?id¿711

[Cliff]

Hi, Leonardo.

Firstly, make sure you’re logged in as a wp-admin Administrator before scanning a ticket.

Secondly, you posted in our Pre-Sales forum from a user account that doesn’t have any purchases associated with it (or accidentally if you forgot to login first). If you do have a paid account login with at least one current license, please login to that account and then post in one of the paid forums.

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We won’t be able to provide you with updates or support unless you purchase Event Tickets Plus (ET+) directly from us.

We have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

I hope this info helps. Let me know if you have any follow-up questions.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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