Auto-deleting old recurring events

[William]

Hello! I have our calendar set to delete instances of recurring events older than 1 month, but they seem to be still be present.

You can see events from over a month ago, some of them recurring, displaying here: http://calendar.hudsonvalleyone.com/events/?tribe_paged=1&tribe_event_display=list&tribe-bar-date=2016-08-01

Any suggestions?

Thanks!

[Geoff B.]

Good evening William and welcome back!

Thank you for reaching out to us.

We are sorry to hear about the events cleanup not kicking in.
I would love to help you with this topic.

As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Secondly, could you send me a screenshot of your settings under Events -> Settings -> General ?

Finally, could you send a screenshot of the Edit Event screen for one of the events that does not get cleaned up ?

Best regards,

Geoff B.

[William]

This reply is private.

[William]

This reply is private.

[Geoff B.]

Good evening William,

Thank you for the information and the screenshots!

I have looked at these, and I have a suggestion and a question:

1. At the bottom of the Events -> Settings -> General page, please click on the “Update timezone data” button. This might help and it is typically better to use that button when it’s available.
2. As I was taking a look at the recurrence rules of your example event, I was wondering what their purpose was ? The first rule seems to be cancelled by the second rule. Would you mind expanding on the purpose of that rule ? I would recommend removing it altogether if it was a mistake (set the rules recurrence to “none”).

Other than that, it could be that something is preventing WP Cron from running properly on your installation.

We’ll dig deeper if my first recommendations do not pay off.

Let me know how that goes.

Best regards,
Geoff B.

[William]

This reply is private.

[Geoff B.]

Good afternoon William,

Let me know how that goes. Normally 24 hours is enough.
You can also speed things up by manually re-saving the event itself (in which case it should be immediate).

That being said, on your second example, the rule of 1 month seems to work as expected

The way this works is that the “Master event” never gets deleted, only it’s recurrences.

Let me know if that helps.

Have a great day!

Geoff B.

[William]

Thanks! Everything looks good now and probably always was working correctly. I didn’t know that about the first (or master) instance of a recurring event always remaining.

There were some other examples I was still puzzling over after learning that which seemed to be multiple subsequent instances of a recurring event. But they were actually master versions with variations. Example: Three separate events for a class that meets regularly three times a week at different times on different days, which should have been entered as one event with multiple recurring rules. Couldn’t figure out why the same event title at the same venue was listed for Aug. 1, 3 and 5, but they were all masters.

Thanks again.

[Geoff B.]

Good afternoon William,

I am super stoked that all is clear for you now.

As a side note, the master event never gets deleted because it is actually needed to control all the recurring ones.

You are welcome back on our support forums any time 🙂

For now, I am going to close this thread.

Have a great week!

Geoff B.

[Author]

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