Attendees show up on emailed list but not on the backend list .

[Kenneth]

After ticket orders are marked complete the name etc aren’t showing up on the attendee list. In my test store I have sold 4 tickets, 4 slots show up where the attendees info should be, but there is no text there. I tried to highlight the area to see if the text may have been the same color as the background but there was no text there. i used the option to email the attendees list and each attendee is listed in the email. Please help….

[Nico]

Howdy Kenneth,

Welcome to our support forums and thanks for reaching out to us. I can help you here 🙂

In my test store I have sold 4 tickets, 4 slots show up where the attendees info should be, but there is no text there.

Do you mean the front-end tickets form not showing attendee meta fields correctly? If so can you please share a link to a page in which I can see this?

Can you please follow the steps described in our Testing for conflicts guide? This way we can see if this is a problem in our plugin or a conflict with the theme or other installed plugins.

Please let me know about it,
Best,
Nico

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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