Attendees do not show up in attendee list

[Jeffrey]

I have a new install of both The Event Calendar Pro and the Event Tickets Plus in a Woocommerce enabled website. Everything works as expected – except – when I sell tickets I cannot see the attendees when navigating (both ways) and clicking on “Attendees”. I get the screen shot attached. I have uninstalled and reinstalled all four plugins, and since this is the Administrator theme – it should not be theme related.

[Hunter]

Hello!

Welcome back and sorry to hear about the troubles. I see you checked ‘Yes’ to both reverting back to the default WP theme and deactivating all plugins other than ours as recommended in the Testing for conflicts guide, but can you please confirm this? It is a required step and will help narrow down the source of conflict.

Can you add the following lines of code to your wp-config.php file and visit the Attendee list (same screen as the one in the screenshot you shared with me)? Hopefully this can help point us in the right direction.

define('WP_DEBUG', true);
define( 'WP_DEBUG_LOG', true );

Thanks and have a great upcoming weekend. Cheers!

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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