Attendee meta data will not appear in email

[eswp]

I have the check boxes checked, but i can not figure out why the attendee names will not appear in the order email.

Thank you for all help.

[Jaime Marchwinski]

Hi David,

Thanks so much for reaching out!

Would you mind taking a screenshot of what your order email looks like, so that I can try to replicate things on my end?

Let me know if anything else comes up in the meantime!

 

Thanks,

Jaime

[eswp]

New customer order

You have received an order from Tammi Halapin. The order is as follows:
Order #11293 (March 16, 2018)
Product Quantity Price
Member Organization (#11115-1-member-organization)
April 11 @ 2:00 pm – 4:00 pm
100 Cranberry Woods Drive
Cranberry Twp, PA 16066 United States
Ticket Details 1 $20.00
Subtotal: $20.00
Payment method: ESWP Account
Total: $20.00
Note: Please bill to
Billing address
(this info and name is correct)

A WordPress Site – Powered by WooCommerce

[Barry]

Hi @eswp,

By default, individual attendee names are not collected when you sell tickets with WooCommerce.

I suspect in your case you have defined additional attendee meta fields to collect that information, which is great, but of course those fields could contain almost anything (some event organizers may use them to collect food allergy information for instance) and it’s not readily possible for us to know which fields should be included in the ticket emails.

It’s certainly possible to add it via a customization, though, or indeed you could try this handy optional extension:

theeventscalendar.com/extensions/add-event-and-attendee-information-to-woocommerce-order-details

Does that meet your needs here?

[eswp]

Thank you all for your assistance, I found this plugin, Event Tickets Plus Extension: Enhance Woo Order Templates and it works perfectly.

[Barry]

Fantastic 🙂

[Author]

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