Attendee List not showing?

[ANDREW ZULLO]

I have 2 events. 1 paid and 1 RSVP. When I click on the view attendees for each event it takes me to a BLANK Post page. This is the URL in the window:

https://www.leadershipbroward.org/wp-admin/edit.php?post_type=tribe_events&page=tickets-attendees&event_id=7694

I need to view the attendees list. I also click the number of attendees and it also takes me to the same BLANK Post page.

PLEASE HELP. Time is of the essence.

Thanks,

Andrew
954.650.6372

[Courtney]

Hello Andrew

So sorry for any delays. This week most of our company is away from any internet on a team retreat. We do aim to provide replies typically within 24-48hrs weekdays and will do our best to meet that.

Also, I am not able to view any links containing wp-admin. These links require a login to view, and our policy is to not log in to clients websites.

Can you start by going through our Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/?  I am wondering if you might have a plugin or theme conflict. 

We recommend conducting these tests on a staging server (https://theeventscalendar.com/knowledgebase/creating-using-wordpress-staging-site/).

Begin by deactivating all other plugins, using a theme such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/, and see if the issue still persists.

Also, double check for any other updates available (Dashboard » Updates). 

Please let me know if the issue still persists after these tests.

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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