Attendee list not showing up

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Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #183545
    activision
    Participant

    People are buying tickets to my events, and the orders are showing up in woocommerce, but the people are not being added to the attendees list. Any suggestions?

    #183550
    activision
    Participant

    Actually, it’s ok. I have to manually complete the orders in woocommerce.

    #382520
    yourbusybee
    Participant

    I have manually completed the orders in Woocommerce and they still do not show up in Attendees. Help!

    #530574
    aferchaud
    Participant

    I’m having the same exact issue. My inventory count is going down correctly and the money is showing up in my paypal, but my attendees list is empty. It simply says I have no one attending my event. Any hep anyone can provide is helpful.

    #604502
    visue
    Participant

    Any news on this issue?

    #686585
    Brian
    Member

    I apologize there are no updates on this issue, but we are looking into the issue.

    #689707
    Brian
    Member

    I have looked into this more and so far we have no found an issue, but that does not mean there is not anything.

    If you are having an issue with Attendees not showing with WooCommerce Tickets please follow these steps.

    Go to WooCommerce->Orders and open one of the ticket orders.

    Please check the Order Status, if it is not set to Completed please set it to completed, update the order and then check the attendees list.  (you can do a bulk edit on the Ticket Orders and Mark Completed)

    If you would like to change the default behavior of WooCommerce to set ticket purchase orders to be marked completed please look at the last post in this topic:

    Attendees not showing

    This should show the attendees, so I am going to close this ticket. If anyone is still having issues with attendees not showing please create a new support ticket and we will help you out.

    Thanks

Viewing 7 posts - 1 through 7 (of 7 total)
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