Attendee list has no content

[Samantha Schmitz]

I just updated the plug-ins and now my attendees list shows only the boxes to indicate that there is a purchase but no other info (see screen-cap)
When I export the list the info is there (luckily) but can you fix it?

[Cliff]

Hi Samantha. Yikes!

That’s definitely not something I’m experiencing on my local testing site, and I haven’t heard others reporting this issue.

I’d suggest following our recommended troubleshooting steps:

It looks like you’ve got the latest versions of our plugins and WordPress core, which is good.

Please follow our Testing for Conflicts Guide (basically switch to TwentySixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any PHP errors you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Then, please share your System Information (while in Testing for Conflicts mode).

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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