Attendee list has more attendees that there is sold tickets

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  • Author
    Posts
  • #116177
    gogroup
    Participant

    Hi,

    attendee list show the count of tickets sold 23, but actually there is only 19 tickets sold. What causes this problem.

    Cheers!

    #116374
    Barry
    Member

    Hi! I’m sorry to hear you have hit difficulties here.

    Can you confirm in the first instance which of our ticketing add-ons you are using, and also let me know if you have performed any manual inventory changes or operations such as refunds, order cancellations etc?

    Thanks!

    #116376
    Barry
    Member

    Looks like a duplicate of https://theeventscalendar.com/support/forums/topic/event-attendees-wrong-amount-of-attendees/ (which also answers my question about which ticketing add-on you were using!) … we can complete this conversation in that thread, thanks!

Viewing 3 posts - 1 through 3 (of 3 total)
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