attendee information – set to each ticket by default

[Matthias]

i want to set custom fields to each ticket by default for colltecting attendee information.
is there a way to set
– 1 select
– 1 radio
– 1 text
to every ticket by default without choosing it while creating each ticket?

may be by change the meta.php?

[Victor]

Hi Matthias!

Thanks for reaching out to us! 🙂

Let me try to help you with that

We have a built in way to save and reuse fieldsets, so you won’t have to create them each time you set up a new ticket. You can learn more about this here > https://theeventscalendar.com/knowledgebase/collecting-attendee-information/#fieldsets

I hope that helps! Let me know if any other questions.

Best,
Victor

[Matthias]

Hi Victor!

I already use the fieldsets. 🙂
but I want to modify the template to set a specific fieldset for each ticket. without choosing it while creating a new ticket.

[Victor]

Hi Matthias!

Thanks for clearing that out and sorry for the confusion.

If you refer to customizing the admin view in meta.php file located at/wp-content/plugins/event-tickets-plus/src/admin-views/ you could do so, but that would involve modifying the plugin core files which we do not recommend, because you will loose those changes with every plugin update.

Unfortunately,  there is no easy way to accomplish what you are looking for and the admin views are not prepared to be overridden like other templates in our themer’s guide.

If you were to try something different though, you could perhaps add some custom Javascript code to the edit event page that would add a specific additional field everytime you create a ticket. But this is would require a some medium to high level of effort customization that we do not support.

If you happen to go for it and you come up with questions in the process please let us know and we’d be happy to help as much possible. 🙂

Best,
Victor

[Matthias]

Hi Victor!

thanks for the informations. I really think about it.. but you’re right. loosing updates isn’t the best solution.
but isn’t there a way to add the field(set)s in frontend for every ticket by customizing the specific template?
may be with tickets.php in \wp-content\plugins\event-tickets-plus\src\views\wootickets?

best regards
Matthias

[Victor]

Hi Matthias!

Only adding them in the frontend form, won’t get them saved when purchasing a ticket. So yes, you could add the frontend fields for the tickets by customizing that template file, but you will also need to create the backend logic for them to be saved upon submission.

I hope it helps! 🙂

Best!
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts