Attendee Information Count Wrong

[Antonios]

It seems adding tickets does not populate the correct amount of attendee information. It seems to only be working for odd numbers. Also when you hit remove random amounts of attendee information disappears. http://www.jimmysfamousseafood.com/event/capitals-vs-sharks-11816/

[Antonios]

Needed to make sell tickets on that event so i had to remove attendee information.. Created a test event to show the issue https://www.jimmysfamousseafood.com/event/test-events/

[Andras]

Hi Antonios,

I’m sorry you are having this issue with the attendee information fields. Let me try to help you with this.

I quickly tested this on a local install with only our plugins and Avada, and couldn’t reproduce it.

Could you please run a test for conflicting plugins / theme? Here’s a guide how you can do that:

Testing Conflicts With Themes and Other Plugins

Basically what you need to do is deactivate all plugins except for the Modern Tribe ones and the core WooCommerce, and switch the theme to twentysixteen and check if the issue exists.

If the issue is gone, then switch back your theme and check.

If still no issue, then activate your other plugins one-by-one and check after each to see which causes this glitch.

Let me know the results.

Thanks and cheers,
Andras

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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