Atendee details list not showing up

[Sven]

Hi,

I have looked high and low and cannot find the Attendees details function in my RSVP window to add additional fields.
Please direct me?

[Sven]

here is a screen

[Victor]

Hi Sven!

Thanks for getting in touch with us!

If you already have Event Tickets Plus installed and activated, the Attendees information options should show up automatically.

Could you please make sure you have Event Tickets Plus activated?

Also, please make sure you are using the latest versions of our plugins. Remember you can always download our plugins from your downloads page > https://theeventscalendar.com/my-account/downloads/

When coming back, please share with us your system information by following this guide > https://theeventscalendar.com/knowledgebase/sharing-sys-info/. We’ll see if there is anything strange that would indicate an error from there.

Let us know how that goes.

Thanks,
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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