An events post appears instead of the video

[Dien]

Hi, in my site http://www.pegd.nl I have the events manager pro installed plus the filter bar.
Today I created a new page: http://www.pegd.nl /ksclips
and wanted to put a video in there.
URL’s:
https://youtu.be/UcYETAaLutI?list=PL9XDo1Q6VTXKz4XIv7SKquKdZwIbZ5Xco
(and I tried https://www.youtube.com/watch?v=UcYETAaLutI&list=PL9XDo1Q6VTXKz4XIv7SKquKdZwIbZ5Xco&index=14)

But the video does not appear; a post of the website, put in with the events manger, appears instead.
When deactivating the plugin, the video does appear.
Do you know what I can do the make the video appear without deactivating the plugin?
Kind regards,
Dien

[Andras]

Hello Dien,

I’m sorry you are having this issue. Let me help you out here.

Based on your system information I see that you are using older versions of our plugins. I would recommend you to update to the latest versions. Also check your other plugins and your theme if they have an update. A lot of bugs are being fixed with every release, and we usually support only the last version of our plugins.

If you are still experiencing the issue after the update, then please switch your theme to a default one like twentysixteen. Check if the issue still exists and let me know the result.

If the issue still exists with a default theme, then I would like to ask you to run a test for conflicting plugins based on this handy guide here:

Testing Conflicts With Themes and Other Plugins

Let me know how that works out and we take it from there.

Thanks and cheers,
Andras

[Dien]

Thanks a lot! it’s fixed!
Kind regards, Dien

[Andras]

Hey Dien,

I am glad to see you managed to get it fixed.

Since this is marked resolved I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new one. We’ll be here.

Cheers,
Andras

[Author]

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