Hi Rachel!
Thanks for reaching out to us!
I’m sorry you are experiencing that issue. Let me help you troubleshoot that.
I can see in the screenshot the page seems to not be loading entirely, so there might be an error that is stopping the page from being shown.
Could you please enable WP_DEBUG and WP_DEBUG_LOG ? This will create a debug.log file inside the /wp-content directory.
After that, try navigating a few times into “Events” in the WP admin, so that in case there is an error, it will be saved into the debug.log file. Please share that log file with us so we can spot the problem from there.
When coming back, could you please share with us your latest sys info by following this guide > https://theeventscalendar.com/knowledgebase/sharing-sys-info/
Thanks,
Victor