All Day events broken (404)

[John]

We have an issue with the pro plugin and all day events. The links to part day events work properly, but not the ones in the first row labeled All Day. Those all lead to a page that gives a 404 error.

Working event:
/brookfield/event/otk-100-gt-class

404’d All Day Event:
/brookfield/event/open-noon-11-pm-2/2017-12-09/

I have tried the suggestions in the “Fixing 404s” thread and they have not helped. Any ideas?

[Patricia]

Hey John,

Thank you for reaching out to us! I’m sorry to hear that you are having problems with your calendar, let me help you to solve this!

Could you please confirm that you flushed your permalinks after updating your plugins to latest version? To get started, I would recommend you to access your Dashboard and head over to Settings -> Permalinks. No need to change anything, just visit the permalinks page: WordPress will automatically flush your permalinks once you visit it. Be sure to clear your site cache and browser cache after this change.

Does it help you to solve the problem? If the issue persists, I would recommend you to run a Conflicts Test. You can start the test by temporarily deactivating all of your plugins (except Modern Tribe plugins) and changing your theme to another one like Twenty Seventeen and let us know if the problem is solved after that (don’t forget to backup your database before changing anything).

I hope this helps! If you have any other questions in the meantime, please feel free to let me know and I’d be happy to help as best I can!

Cheers,

Patricia

[John]

I tried all of those before coming to the forum for help. None of those steps solved the issue. What else can I try?

[Patricia]

Hi John,

I’m sorry to hear that you are still having this problem. This is not an issue that I can replicate from here while having all Modern Tribe plugins installed and up-to-date so at this point I would recommend you to check the following:

– Make sure that you purged your site cache, browser cache and CDN cache after the plugin updates.
– Access your site via FTP and under wp-content/themes/[your-theme], check if you have a folder called tribe-events. If you do, please temporarily rename this folder to something else like _tribe-events and check if everything works as expected after that.

Thanks!

Patricia

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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