Hi Sandra!
Thanks for getting in touch!
I’m sorry you are experiencing this issue as well. This is something we were not able to reproduce on our end and the other user has not yet replied back.
Let me help you troubleshoot this to see if we can find the source of it.
First, I will kindly ask you to share the Facebook url from where you are importing events.
Could you please let me know the steps you made that resulted in this issue? Did you run a scheduled import or a one-time? Does it happen with other import sources? Let me know about it.
Also, when coming back, could you please make sure you share with us your latest system info by following this guide > https://theeventscalendar.com/knowledgebase/sharing-sys-info/
Thanks,
Victor