Aggregator import not working

[Chantelle Voss]

Having the same issue. License purchased, but gives me no options to import other than CSV and keeps asking me to purchase.

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PLEASE LEAVE FOR SUPPORT
Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/purchased-and-applied-license-but-cant-import/

[Courtney]

Hello Chantelle

I’m sorry about this issue with Event Aggregator! We are aware of this problem and a fix is already being worked on.

Unfortunately at the moment there is no workaround for this issue.

It would help us if you could share with me a screenshot of your Event Aggregator System Status section which you can find under Events > Help and looks like this:

https://cloudup.com/c_AbQU9nKmr

 

Thanks
Courtney 🙂

[Chantelle Voss]

I see no such panel under Events -> Help in either my Network or any of the multi-site panels.

We just purchased this and it doesn’t work? And the only way to know it doesn’t work is to purchase it to gain access to the Premium Help area to see that we purchased something that doesn’t work?

[Courtney]

Hello Chanetelle

Have you installed The Events Calendar and then added your license there?

If that isn’t the issue, please send along your System Info.

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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