After TEC update I no longer have paragraphs or hyper-links…again…

[Cindy]

Hi,

After TEC updates, I no longer have paragraphs or hyper-links. This happened a few months ago and it took days to fix it working with Avada and TEC. Avada did the repair work as you can see in this thread because the last time it happened it was after an Avada update:

Updated Avada to and now my calendar looks messed up

This time, Avada didn’t have an update….just TEC. I don’t know how to fix this. This is what Avada said in the above theme:

This is coming from the Events Calendar plugin.
They use the following function which strips out all tags, which is why the paragraphs will not be kept
The same happens on the Twenty Sixteen theme.
$excerpt = wp_trim_words( $excerpt, $excerpt_length, $excerpt_more

I have commented this out for now, so if you check the paragraphs should be shown.
I suggest contacting Events Calendar regarding that.

Also if you look at the end of each event you will see ‘Discover More”. It WAS hyper-linked. Avada also fixed this for me but said it was a TEC issue.

As you can imagine this is very frustrating. I’m truly hoping someone really reached out to Avada last time to figure out the fix so you can give me the steps or fix it, without having to wait days. My site is still in Beta but this fall this will no longer be the case and I can’t have this breaking every time TEC does an update.

I understand that stuff happens with updates and if I had the .css or php that was used I would fix it myself as I save all the info. So please contact Avada ASAP and find out what they did and pass the info to me, so I can make note of it. I don’t want to contact Avada again for this issue since they already fixed the TEC issue once for me.

Thank-you,

Cindy

[Brook]

Howdy Cindy,

I would love to help you with this.

Basically what you are seeing is expected behavior. Your site is evidently setup to show excerpts rather than the full description. In WordPress automatic excerpts have their HTML stripped. This is just how WordPress behaves. It provides a manual excerpt box on the Edit pages including the Edit Events one where you can manually craft an excerpt, and any HTML in it will be preserved. But if you do not use the manual excerpt box, excerpts will not contain HTML.

What the Avada developer did before was stop the excerpt from being trimmed/HTML stripped, but they did this by modifying our plugin. Thus anytime you update the plugin you will lose the change. There would be two better ways of doing this:

1. Use manual excerpts
2. Set Avada to show full HTML instead of Excerpts. I am not familiar enough with Avada to know how to do this, but an Avada dev could definitely walk you through it.

We have an extremely lengthy blog post that dives into this topic in more detail, if you’re interested.

Does that all make sense? Will that work for you? Please let me know.

Cheers!

– Brook

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