Additional Fields (not working correctly)

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  • #1091367
    Alexander
    Participant

    I am adding an additional field titled “location.” When set as a dropdown, it shows up on the website but when selected as a checkbox, it disappears.

    Another issue I face is that when it’s set as a dropdown, the order of the selections does not match the order typed in the backend. What determines the order if it’s not what I type? Is there a fix?

    Thank you!

    #1091369
    George
    Participant

    Hey Alexander,

    Thanks for reaching out!

    There are a few different things I’m curious about here so that I can better understand your issue:

    1. First, would you be willing to share a screenshot of the exact Additional Field you are trying to create in your wp-admin? I mean, specifically, the actual admin “Additional Fields” tab where you have the options for creating the field and such. This will let me see exactly how you’re creating things and will be very useful.

    You can share images by uploading them to Imgur.com, Flickr.com, CloudUp.com, or any similar image-hosting site; then just share the links to those images here and I’ll take a look.

    2. Can you share your “System Information” with me here? It will provide a lot of helpful information about your site, which I will use to try and recreate your exact issues. Here’s how to do this → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    Thank you!
    George

    #1097560
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

Viewing 3 posts - 1 through 3 (of 3 total)
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