Additional Field Not showing up on event page

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  • #1158367
    bresciauc
    Participant

    Hi there,

    We are trying to add an additional field to our events calendar, by adding a new field label and options to select under the Events > Settings. Additional Field tab. When I go to add an event and fill in the additional field section and save the event – the additional field does not show up on the event page. I’ve looked at this page and have followed these instructions, but it doesn’t seem to work – https://theeventscalendar.com/knowledgebase/pro-additional-fields/

    Attached is a screen shot of the events page. We have created a custom field called ‘Event Audience’ but it does not show up.

    Do you have any insight on what the issue may be?

    Thanks,

    #1158614
    Hunter
    Moderator

    Hello and welcome to our premium support forums! The behavior you’ve described doesn’t sound typical, so would you please review our Testing for conflicts guide and respond back with what you find out?

    Thanks for choosing us for your events calendar needs and have a great Thursday. Cheers 🙂

    #1167965
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 3 posts - 1 through 3 (of 3 total)
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