Additional Field breaks Community Submission

[Amy]

I’ve added one additional field to my events that I’ve titled “Results URL”, and it is a text field. Up until the recent string of updates, this was incorporated just fine into the community events submission form. Now, if a full URL is placed into that additional field, the form will not submit. Upon hitting the ‘submit’ button, the page simply refreshes, but the form is not sent back to the server. If that field is left blank, the form submits as normal.

The form will NOT submit IFF the additional text field has a full url used in the custom field. In other words, if I place the following text into the field “www.test.com” the form will submit. If, however, I enter in “http://www.test.com”, then when I hit submit, the page refreshes and the form does NOT get submitted! Bizarre! I’ve tested changing the field type from “text” to URL and to text field. I am having the same issue with all three field types.

[Hunter]

Hey Amy 🙂

I just tried replicating the issue was but was unable to do so. Can you please confirm you’ve reviewed our Testing for conflicts to ensure you’re not experiencing a potential theme/plugin conflict?

Let me know and we’ll go from there. Thanks and enjoy your week!

[Amy]

OK, I just reverted to the 2014 theme and deactivated all plugins that are not part of the Events Calendar, and the issue still persists. My form will only submit if the “http://” is left off of the custom field text. Again, this didn’t happen prior to the most recent event calendar updates. Even more puzzling is that the console log isn’t reporting an error on the page at any point! Please let me know what further information I can provide so that we can continue to troubleshoot the problem.

Thank you for helping me with this issue.

[Hunter]

Welcome back Amy,

I again tried to replicate the issue and asked my fellow staff members to do so. We were unfortunately unable to do so :-/

Additionally, I checked our logged bug reports and don’t see anything similar. I will keep my eye out on the support forums for other users reporting the same issue as well as the logged bug reports.

Good luck finding a resolution and I apologize again I can’t be of more assistance. Thanks for understanding and have a great upcoming weekend!

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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