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[Ryan]

This reply is private.

[Ryan]

Thanks for your help with this.

System info has been posted as requested.

[Geoff B.]

Good evening Ryan,

First off, thank you for sharing your system information and for sharing your fix with others.
This is simply awesome!

I have also relayed your offer to share your fix with our Dev and, as I suspected, they are always open to that.

I won’t bore you with the details, but the simplest solution would be to post a .zip link (in a private reply) if you don’t mind 🙂

Additionally, out of curiosity, are there any other customizations or template overrides in your WordPress theme ? that you are aware of (I’m trying to cover all angles) ? Here too, it would be great to have access to them if you don’t mind.

Best regards,

Geoff B.

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Geoff]

Hey folks,

Just want to drop a quick note in here to let you know that Event Tickets Plus 4.2.1 is about to release any moment and it will include a patch for this issue. Please update and let us know if you continue to hit any trouble.

Thanks so much for your patience while we worked on this!

Cheers,
Geoff

[Author]

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