Adding ticket description to email

[Kathrine Fraser]

Hi,

I have followed these instructions:

Tickets don't show the "ticket description"

But I cannot get the description to show on the email.

The description has been added at Modules > Registration > Advanced > Description
I see this also transfers to the Woocommerce short description box.

You can see an example here

Do you have any suggestions?

The term “event” has been changed to “module” for this site. Will this be an issue?

Thanks

[Barry]

Sorry for the delay here, Kathrine – it seems like this topic feel through the cracks.

The basic principle described in the other post is still accurate, though: you should override the email template (event-tickets/src/views/tickets/email.php) by placing a copy within your theme directory (ie, themes/YOUR-THEME/tribe-events/tickets/email.php).

That copy should include code like this in a suitable location (where exactly depends on where you want to see the description, but it does need to be positioned after the line reading “foreach ( $tickets as $ticket ) {“):

echo get_the_excerpt( $ticket['product_id'] );

Does that help here?

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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