Adding Product Notes to Ticket Email

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Viewing 15 posts - 1 through 15 (of 19 total)
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  • #1319664
    Joseph Citarello
    Participant

    Good day!

    New user here…desperately trying to replace Event Espresso with your product. I am *nearly* there, save for one major issue….

    All of our event tickets are purchased online and we do not publish the address for a good portion of the events we do publicly. As such, we need a way to send this address via email with ticket purchase. It seems to me the ticket email is the most obvious place to do this, but the only field I can find that is “hidden” from view without a little modification is the “Product Notes” field within the Woocommerce side of things. I did find a way to add this Product Notes field to the invoice, but this is going to cause me a lot of grief unless I can add it (or perhaps another field I can add the address to without posting it) to the ticket itself.

    Please let me know how I might be able to accomplish this without too much headache. In EE, this was very simply done by utilizing the custom email templates available. I see no such option here and hoping you can help.

    Thanks!

    #1319666
    Joseph Citarello
    Participant

    Just a thought…maybe a better approach to this is to simply exclude the venue/address from the events I need to exclude it from. Can this be done as an alternative? Basically, I would add the venue information, but prevent it from being displayed online.

    #1319800
    Joseph Citarello
    Participant

    Something like this seems like it might be a good solution:

    https://theeventscalendar.com/knowledgebase/making-members-calendar/

    If I had the correct CSS to just hide the address (not the venue name, just the address) I might be able to make this work.

    #1319957
    Joseph Citarello
    Participant

    So, I have this “half” working. The following CSS removes the address from the main event listing with the category “Hidden” selected:

    .tribe-events-category-hidden span.tribe-street-address {
    display: none !important;
    }

    However, I cannot seem to remove it from the “Details” box in the single event listing itself. I’ve tried different variations of this, including what is below. “address.tribe-events-address” seems to be the correct element and it does remove the address without the category tag included.

    .tribe-events-category-hidden address.tribe-events-address {
    display: none !important;
    }

    Thoughts? I feel a solution is within reach!

    #1320344
    Shelby
    Participant

    Hi there Joseph,

    I’d be happy to help out here. 🙂

    Can you by chance send me a link to one of the site events where this is relevant so that I can help you put together the last part of your solution?

    Best,

    Shelby 🙂

    #1320348
    Joseph Citarello
    Participant

    This reply is private.

    #1320474
    Shelby
    Participant

    Hi Joseph,

    I would try the following CSS:

    .tribe-events-event-meta address.tribe-events-address{
    
    visibility: hidden;
    
    height: 0px;
    
    }

    Let me know how that goes!

    Best,

    Shelby 🙂

    #1320501
    Joseph Citarello
    Participant

    Shelby,

    The CSS you posted works fine for hiding the address in the “Details” section for ALL events, and I can already do that. My issue however is that I need to hide it for only a few events, not all of them. My solution for the events list is to use the .tribe-events-category-hidden tag as it is here, which hides the address with the category: Hidden assigned to the event:

    .tribe-events-category-hidden span.tribe-street-address {
    display: none !important;
    }

    However, that DOES NOT solve the problem for the address being displayed on the event page itself in the “Details” box. When I assign the “.tribe-events-category-hidden” to the CSS you provided the address still shows.

    .tribe-events-category-hidden .tribe-events-event-meta address.tribe-events-address .tribe-events-category-hidden {
    visibility: hidden;
    height: 0px;
    }

    How can I get the Hidden category to work with the address in the details section for only the events that “Hidden” category is assigned to?

    Thanks!

    #1320506
    Joseph Citarello
    Participant

    Here is the details page with the bit of CSS assigned….

    #1320509
    Joseph Citarello
    Participant

    This reply is private.

    #1320513
    Joseph Citarello
    Participant

    Apologies, here is the corrected CSS. Tried it both ways and address in Details is still showing. Not sure why, but the placement of “.tribe-events-category-hidden” makes a difference in the other bit of CSS that works for the event list.

    .tribe-events-event-meta address.tribe-events-address .tribe-events-category-hidden{
    visibility: hidden;
    height: 0px;
    }

    .tribe-events-category-hidden .tribe-events-event-meta address.tribe-events-address {
    visibility: hidden;
    height: 0px;
    }

    #1320923
    Joseph Citarello
    Participant

    Shelby,

    I think I might know what’s going on here. There is no archive template associated with this post type. At least I can’t identify any in the body tag. No archive template means no categories to use right? Take a look at the screenshot…

    #1321167
    Joseph Citarello
    Participant

    Shelby,

    Please escalate this issue. I need to make a decision on this software and require the solution to this problem in order to do so. Would it be a simple solution to register categories with the custom post type? If so, can you walk me through it?

    Question: Why is it that making the venue “private” does not prevent it from being displayed on the screen? All that does is prevent the venue page itself from displaying, but not the information. Seems like this is a “bug” to me.

    Thanks!

    #1321247
    Joseph Citarello
    Participant

    This reply is private.

    #1321250
    Joseph Citarello
    Participant

    This reply is private.

Viewing 15 posts - 1 through 15 (of 19 total)
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