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Adding a booking made by telephone. And skipped pages

  • Topics: 1
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    Hi, I have event calender pro and tickets pro People book tickets for my courses over the phone as well as online. How do I add the people that have booked on the phone to event tickets so that I can see all the attendees in one place etc.

    Also when people are viewing the courses, it skips to the last page so missing out lots of courses, how can I rectify this please?

    Also how do I get events to show in a grid pattern, so its just pictures and then the title and date of the course underneath?

    Also the title writing seems quite large how do I reduce that please

    Thank you

    Posts: 5170
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    Hi Susan,

    Thanks so much for reaching out!

    How do I add the people that have booked on the phone to event tickets so that I can see all the attendees in one place etc.

    You can add orders by going to WooCommerce < Orders and Add Order from there.  You will create an order for a ticket, which is also a WooCommerce product.

    Also when people are viewing the courses, it skips to the last page so missing out lots of courses, how can I rectify this please?

    As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

    https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    Also how do I get events to show in a grid pattern, so its just pictures and then the title and date of the course underneath?

    You can achieve this by using Photo View as your default view.  You can switch to Photo View by going to Events Settings < Display and change your Default View to Photo View and Save Changes.

    Also the title writing seems quite large how do I reduce that please

    Would you mind taking a screenshot of where you are referring to?  This way I can get a better sense of how to address this issue.

    Please let me know if you have any other questions!

     

    Thanks,

    Jaime

    Posts: 7
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    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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