Added venue/organizer not displaying in member drop down on event form

[Sheila]

When admin adds a venue and/or organizer via the Dashboard it displays as an option for new events when in the Dashboard. However, it does not appear in the drop-down when a member with only editor level access goes to add an event directly into the add event form.

Is there an easy fix for this?
Thanks,
Sheila
PS: I’m seeing this error message and not sure why as I’m running the newest:
The following plugins are out of date: Events Calendar PRO 2.0.9

[Jonah]

Hi Sheila,

That’s strange, I am not seeing this behavior if I add a venue as admin and then switch to an editor user. I see all the venues. Do you have any plugin installed that has modified the role capabilities for WP users? Or, any custom code in your themes functions.php that is modifying the roles? Have you tried deactivating all other plugins to see if that helps?

We updated the plugins to 2.0.10 so 2.0.9 is not the latest version. That’s sounds like why you’re seeing the message.

Does that help?

– Jonah

[Sheila]

Thanks Jonah. I haven’t tested it with everything else turned off. But we did have Samuel Estok do some custom work when we first set it up. I’m not sure which files he modified though. I’ve pinged him to see if something he did could be causing this behavior. But I may or may not hear back from him. 🙁

Last time I did an upgrade it botched everything up so I’m a little hesitant. Is this one going smoothly for people? I backed everything up and went to do it and it’s telling me my license is expired. I then tried to renew it but got an oops page. I found a 305 off offer from a few days ago. Sorry to have missed that. Shouldn’t I have received a reminder that I was expiring? I can’t even find how much it is to renew my ECP license. Can you please help me through this maze? Thanks.

[Sheila]

PS…I see where I can order ECP Business pack of 3 for $100. I’m just wondering if there’s an upgrade price that’s lower or I just have to buy it at full price every year.

[Jonah]

Hi Sheila,

Some people have had issues with the 2.0.10 update but I think these were all isolated incidents not anything that was affecting everyone. You can view all the release notes here: https://theeventscalendar.com/support/forums/topic/release-the-events-calendarpro-2-0-10/

I’m not sure about the license expiry stuff, can you please create a new thread for that issue and I’ll get someone better prepared to answer those questions to help you?

Thanks,
Jonah

[Sheila]

thanks…helpful thread and I’ll post with my license issue.

Can you tell me if I can downgrade my free plugin from 2.0.10 to 2.0.9? I think that might be the easiest right now. It will remove the upgrade notices. I’m not sure the client is going to want to pay annually just to stay current.

[Sheila]

OK, I’ve renewed my subscription and updated the plug-in so it’s in 2.0.10. Now back to the original issue. I’m seeing the admin-added venue under My Venues when logged in as admin. But when logged in as an editor the “My” is a different user so My Venues does not display what admin added. Shouldn’t all admin added venues and organizers display all the time? Or is this a new “feature”? I ask because I have no idea what this reported change in 2.0.10 means “Removed “Organizer” and “Venue” panels from the Appearance -> Menus screen (core only).”

We have our calendar set up so that all members have a single login instead of all different ones. So they all see everyone else’s venues and that should include those added by admin. But maybe that was never the case. Up until now we had the members adding their own venues. But we were having an issue with the same venue appear multiple times with slight variations. To avoid that we did change something. If memory serves me I think we basically made it so they cannot add new venues or organizers on the form. We wanted them to have to choose an existing one or else request us to add it.

Perhaps this additional insight into our use will help you understand our issue. Maybe it’s not suppose to work the way we’re trying to make it. How would you accomplish what we’re trying to do? Thanks.

[Sheila]

I found the thread where you helped me a month ago. This will explain why and how things are slightly alters in my venue/organizer setup: https://theeventscalendar.com/support/forums/topic/600-venues/#post-26092
Given my goals and limited programming skills and budget, what are my options now to get this functioning as desired?

[Jonah]

Hi Sheila,

Are you seeing this issue on the front end via the Community Events plugin or on the back end?

– Jonah

[Sheila]

Jonah…I’m seeing it when logged in as an editor in the add-event interface here: And the member add event link: http://sococulture.org/calendar/member/add

NEW QUESTION: Can you tell me which file I can find this code in to remove it?
“$(“.tribe-custom-select-filter”).chosen({no_results_text: “No results matched”});”

I was told Remove this line from calendar.php but there is no calendar.php file that I can find.

[Jonah]

Hi Sheila,

Ok I thought you were talking about the back end the whole time. The front end Community Events form is a whole different ball game… I’ll look into the issue on my end and see if I can duplicate it.

On the other question, please create a separate thread for that to keep things organized.

Thanks,
Jonah

[Jonah]

Hi Sheila,

Ok, I tested this on my end and an editor can see a venue created by an admin. There must be something in your setup that’s preventing things from working right. If you’ve had customizations made that could affect this you’ll need to either remove them or have someone help you update them. To find out if it is a customization I would suggest reverting to the Twenty Eleven theme to see if it’s something in your theme that’s causing the problem. Please try that and let me know what you find.

Thanks,
Jonah

[Sheila]

I’ll try making a backup and moving a copy of the site to a dev location so I can try switching to 2011 theme. Can’t do that on the live site. Will post my other question on new thread. Thanks.

[Jonah]

Sounds good Sheila, let me know how that goes.

– Jonah

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