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- This topic has 6 replies, 2 voices, and was last updated 5 years, 6 months ago by Jeremy.
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September 25, 2018 at 9:31 pm #1630725xplorecommunicationsParticipant
I just relaunched site… http://www.coolcatnewark.com/event/rhythm-rhyme-at-north-end/
When you click Add to Cart – it goes to homepage rather than get user data.September 27, 2018 at 8:29 am #1632169JeremyKeymasterHi,
Thanks for reaching out to us! I’d be happy to help you 🙂
First, could you please enable WP_DEBUG (https://codex.wordpress.org/Debugging_in_WordPress) and WP_DEBUG_LOG (https://codex.wordpress.org/Debugging_in_WordPress#WP_DEBUG_LOG) ? This will create a debug.log file inside the /wp-content directory.
After that, try reproducing the issue a few times, so that in case there is an error, it will be saved into the debug.log file. Please share that log file with us so we can see if any problem from there.
Then, could you share again your System Information (you may paste it as a “Private” reply to this mail)? For some reason, I only got the versions of your Event Tickets and The Events Calendar plugins.
Thanks in advance,
JeremySeptember 28, 2018 at 6:45 am #1633089xplorecommunicationsParticipantThis reply is private.
September 28, 2018 at 6:52 am #1633094xplorecommunicationsParticipantThis reply is private.
September 28, 2018 at 7:27 am #1633116JeremyKeymasterThis reply is private.
October 3, 2018 at 6:14 am #1636171xplorecommunicationsParticipantThis reply is private.
October 3, 2018 at 8:28 am #1636291JeremyKeymasterThis reply is private.
October 25, 2018 at 9:35 am #1648743Support DroidKeymasterHey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team -
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