Accidental purchase

[Hugh Gower]

I was trying to renew my licenses for the Pro and Filter and accidentally purchased a new filter license instead. I renewed the other original license and would like to return for refund the accidental filter license I purchased.

The license I would need refunded is: [removed]

Thank you,

— Hugh

[Caroline]

Hi Hugh,

Thanks for reaching out! I’ve gone ahead and refunded this duplicate license for you, and you should see those funds returning to your account in no more than 5-10 business days. In the future, should you need to request a refund from us for any reason, you can do so right from our convenient form. Simply fill it out and submit, and we’ll take care of the rest!

https://theeventscalendar.com/knowledgebase/refund-policy/

Let us know if there’s anything else that we can assist with at this time! 🙂 Cheers, and thanks for your support!

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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