A location information issue

[Lara]

When i upload an event my home page displays the information of the location. Sometimes there are errors in the location, an extra coma, spelling, etc… When I go into the backend to fix the problem entering the location is no longer an option.

Could you please let me know how I would go about fixing this.

Kind Regards,

Lara Green

[George]

Sorry to hear this, @Lara! This is not normal behavior and I cannot recreate any similar problems, so for starters here I am wondering if you can share some information about a few things to help us investigate the problem:

1. First, post your site’s complete, unedited “System Information” here. This article shows how to do that → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

2. Next, can you confirm when this issue started happening? Has it always been the case, or has it only recently started happening? If only recently, can you remember what the last thing you did on your site was before these issues started arising? Plugin updates, theme updates, WordPress core updates, template modifications, anything like that.

I have some more questions based on the results of these first two questions—thank you in advance for providing this information!

Happy Friday,
George

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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