502 Bad Gateway after latest update

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  • #1540219
    Rasmus
    Participant

    Hi, I have problem with two websites that runs Events Calendar PRO. Both sites get 502 Bad Gateway error on the calendar pages. All other pages on both websites works fine, it is just the calendar related pages that get the Bad Gateway error. This is both in admin and on the public page.

    Both websites worked fine before updating to version 4.4.26.

    #1541427
    Cliff
    Member

    Hi, Rasmus. Sorry you’re experiencing this.

    This isn’t currently a confirmed issue so I’d suggest following these recommended troubleshooting steps for your own site:

    There might be some new updates available (just released updates today). Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

    Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

    If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).

    Then, please re-share your System Information (while in Testing for Conflicts Mode) in a Private Reply.

    That will give me a lot of extra information to help troubleshoot this.

    Let us know what you find out.

    Thanks.

    #1541512
    Rasmus
    Participant

    Thanks for your reply! I just solved this with my hosting company. They updated the servers at the same time as we updated the websites to latest versions. Some DNS magic solved the problem 🙂

    #1542433
    Cliff
    Member

    Glad to hear! Thanks for letting us know.

Viewing 4 posts - 1 through 4 (of 4 total)
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