500 internal server Error

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  • This topic has 3 replies, 2 voices, and was last updated 8 years, 6 months ago by Catalina Rosales Cazorla.
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  • #1359115

    IT DIDNT WORK WITH PREVIOUS UPDATE NOR THE LATEST ONE AT ALL… I dont know what to do!

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    PLEASE LEAVE FOR SUPPORT
    Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/error-500-with-updated-events-calendar-plugin-previous-version-incompatible/

    #1359366
    Geoff B.
    Member

    Good evening Catalina and welcome back!

    Thank you for reaching out to us.

    We are sorry to hear about the error 500 message you are getting. Yikes!
    I would love to help you with this topic.

    The first thing I would recommend is going through the following guide: http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/

    Hopefully that will fix it.

    If not, deactivate the Events Calendar Pro and as a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

    https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    Hang in there!

    Geoff B.

    #1369392
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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