500 Internal Server Error

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  • #1285341
    Holly
    Participant

    I’ve tried removing the .htaccess and loading a new one, adding a php.ini, disabling all other plug-ins, changing my theme to wordpress 2016 theme all while continually clearing my cache. It still will not import the Google Calendar, not sure what else to try

    #1286063
    Geoff B.
    Member

    Good evening Holly and welcome to the Events Calendar Support forum!

    Thank you for reaching out to us.

    We are sorry to hear about the error 500 creeping up on you.
    I would love to help you with this topic.

    As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

    https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    Secondly, would it be possible to share the Google Calendar URL you are trying to import.

    Hang in there!

    Geoff B.

    #1295852
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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