404 issue in week view trying to view next week

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  • November 6, 2017 at 11:46 am #1376345
    Michael
    Participant

    I’m experiencing an issue when viewing events in week view – when I click “Next Week” I get a 404 error. Also, while the settings are set to show 10 events per page, its showing about 21 – which is ALL of the events for this week.

    November 8, 2017 at 12:57 pm #1378450
    Patricia
    Member

    Hey Michael,

    Thank you for reaching out to us! I’m so sorry to hear that you are having problems with your week view calendar! Let me help you to solve this!

    Could you please confirm that both The Events Calendar and Events Calendar PRO are up to date? After that, please access your Dashboard and head over to Settings -> Permalinks for a permalink flush (no need to change anything, just visit the permalinks page: WordPress will automatically flush your permalinks once you visit it). Be sure to clear your site cache and browser cache after this change.

    Does it help you to solve the problem? If the issue persists, please let me know and I’ll be happy to help you with the next steps.

    Thanks!

    Patricia

    November 9, 2017 at 5:53 am #1378888
    Michael
    Participant

    Thanks, Patricia – unfortunately this doesn’t appear to have worked. I flushed the permalinks and deleted my browser cache. I dont have a caching plugin on the site – is there a built in site cache that you were referring to?

    November 9, 2017 at 5:54 am #1378891
    Michael
    Participant

    I should also mention that this is happening on two of my other websites as well, so not an isolated incident.

    November 10, 2017 at 12:25 pm #1380198
    Patricia
    Member

    Hi Michael,

    I’d like to apologize for the delay in response. Thank you for your patience all this while: It’s been really busy in the forums lately!

    Regarding this issue you are experiencing, I believe it is being caused by a plugin or theme conflict, specially because I couldn’t reproduce it in my own WordPress install.

    At this moment, I would recommend you to run a Conflicts Test. You can start the test by temporarily deactivating all of your plugins (except Modern Tribe plugins) and changing your theme to another one like Twenty Seventeen and let us know if you can find the culprit (don’t forget to backup your database before changing anything).

    Also, please enable WP_DEBUG and WP_DEBUG_LOG and share with us any messages you see while accessing your week view calendar. All WP_DEBUG messages will be stored in a debug.log file in /wp-content.

    If you have any other questions in the meantime, please feel free to let me know and I’d be happy to help as best I can!

    Cheers,

    Patricia

    December 2, 2017 at 8:35 am #1397219
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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