Hey there,
I’m sorry to hear this!
I’d love to help out, but can you post this question in one of our Premium Forums instead? This forum here is our “Pre-sales questions” forums; but you already have an Events Calendar Pro license and are seeking some assistance with it.
To post in a premium forum, log in to your account on this site that has the premium license. Then, post in a premium forum about these issues. We’ll help out as soon as possible!
Also, when posting your new thread, can you post your “System Information” in full along with the post? Here’s how to do that → https://theeventscalendar.com/knowledgebase/sharing-sys-info/
I will close this thread for now and hope to see you in the premium forums!
Cheers,
George