***** V3 UPGRADE DISASTER *****

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Viewing 4 posts - 16 through 19 (of 19 total)
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  • #53019
    tapps
    Participant

    hey barry, yes, i did start a new thread with no responses in several hours. this is getting very frustrating

    #53032
    Barry
    Member

    Remwideco: hi! Yes, you would have to use the new structure – please see our updated themer’s guide for the lowdown on this:

    https://theeventscalendar.com/support/documentation/events-calendar-themers-guide/

    If you have any other questions please don’t hesitate to ask – though it would be appreciated if you could do so in a new thread 🙂

    Tracy: I do sympathize, but we aim to respond to new threads within 24hrs (rather than just a few hours) and though we try to be faster than that – and generally are – there is a limit to how quickly we can get through all outstanding requests for support.

    Please bear with us and I promise we will get to your new thread.

    Copthall: just checking in to see if you are generally happy with the answers provided by Andy and I earlier on or if you need further assistance?

    #53034
    wsg
    Participant

    This sucks.

    #53051
    Barry
    Member

    Hi wsg,

    We are here to help and we will help if we can – however simply posting “This sucks” doesn’t really give us much to go on. Please feel free to create a new thread and take the time to detail the specifics of whatever the problem is.

    Thanks!

Viewing 4 posts - 16 through 19 (of 19 total)
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