12,000 recurrence entries but on the same date December 15

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Home › Forums › Calendar Products › Events Calendar PRO › 12,000 recurrence entries but on the same date December 15

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  • October 23, 2016 at 4:07 pm #1181724
    Shannon
    Participant

    For some reason, everytime there is an update, something goes wrong.

    I need to know where I can find the event file folder to delete events. For some reason when I created events, it created multiple recurrence. Eg. I have 12,000 of the same event and it is taking forever to delete. How do I get to these through FTP so I can delete faster.

    I’m hoping because it’s created a total of 42,000 events, that this is why I can’t see the next month.

    Any feedback as to why it created so many? And yes, I know how to type it in because I never had a problem before the updates.

    Shannon

    October 24, 2016 at 4:46 pm #1182194
    Andras
    Keymaster

    Szia Shannon,

    Thanks for using our plugins and welcome to the forums! Let me try to help you with this.

    The events are created in the database. They are not files in a folder, so you cannot delete them in a way you delete file. You would need to go into your database and delete the entries for the events there.

    As a first, before digging into the database, I would rather recommend you a plugin like Bulk Delete to help you remove the unwanted events.

    Let me know if that helps you.

    As for the why, to be able to help you with that, I would like to ask for more information.

    Could you please explain in detail, maybe step-by-step what you did when that happened? Was it an import or you created a recurring event? As many details as you can share. Thanks!

    Also please share with me your system information based on this:
    https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    Looking forward to helping you solve this.

    Cheers,
    Andras

    November 15, 2016 at 8:35 am #1192531
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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