Every active license subscription for The Events Calendar products comes with prioritized support from our team. But even if you do not have an active license for our products, there are still ways to get support.

Active licenses

If you have an active license, you have direct access to ask our support team questions. To contact the support team, visit our Support page and submit the form. Note, for premium support you will need to log in to your account first.

Remember, the more details you provide, the better we can do to support you. And if you’re running into a specific issue, it’s also helpful if you run through these steps and share your system information so we can jump right in.

Free support

WordPress.org support forums

The support forums on WordPress.org are another place to seek help. While our support does monitor and occasionally respond to questions in the forum, this is more of a space for you to connect with other people using our products. The forums have been around for many years, so they’re also a great place to search for questions and answers that may be exactly what you’re looking for.

You can find the forums here:

The Events Calendar

Questions specifically about The Events Calendar, our free calendar plugin for WordPress sites.

Event Tickets

Questions specifically about Events Tickets our free ticketing solution for WordPress sites.

Release notes

Another good idea is to know when product updates are released. We post all of our detailed release notes so you can stay in the loop with what’s new.

Latest releases