wei

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Viewing 7 posts - 1 through 7 (of 7 total)
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  • in reply to: overlaid mobile view #1516537
    wei
    Participant

    Thank you for your help, Jeremy! This has effectively solved the issue. Have a nice day! 🙂

    in reply to: Recurring events not showing ticket box #1510980
    wei
    Participant

    Hi Courtney

    Please could you let me know when will the issue above be fixed by your developers?

    We also ran into other issues that concerned with mobile interface. So if you use your phone and go to site https://yorkshirebakingclub.com/event/family-fun-baking-event/2018-06-30/
    The title is cut off as showed in the image.
    Then if you go to https://yorkshirebakingclub.com/event/family-fun-baking-event/all/
    The “Find out more” link is also covered by the booking button which is not ideal at all..

    Please do you have a solution for these?

    Thanks.

    in reply to: Recurring events not showing ticket box #1496084
    wei
    Participant

    This reply is private.

    in reply to: Recurring events not showing ticket box #1495012
    wei
    Participant

    This reply is private.

    in reply to: Recurring events not showing ticket box #1491456
    wei
    Participant

    Hi Courtney

    Somehow I didn’t get an email about your response and just saw it now!

    I have manually added and deleted and added again the tickets on series events for multiple times and they are now all displaying correctly. So I don’t have a link not showing ticket at the moment, but I will send you when I add a new event next time.

    Now I have another problem which is even more urgent. So I put all events under “Course” category at https://yorkshirebakingclub.com/baking-courses/. All events(courses) on this page are reoccurring, so once click on one event(course), we expect the client to see the next available event(course) in this series. However when we clicked in, it only shows the first event(course) in this series, and if the first event(course) is passed already, it shows on top in a grey bar that “this event has passed” but this is not what we would want. We would like it shows the next available event(course) so that our customers can book! You wouldn’t be able to see it on the page now as I have manually deleted the old date from the series because we don’t want to lose customers.

    Please could you provide a solution for this? Thnaks.

    • This reply was modified 6 years, 1 month ago by wei.
    in reply to: Recurring events not showing ticket box #1485254
    wei
    Participant

    Hi Courtney

    I just checked and I submitted the query in the Events Calendar PRO section correctly actually. Please could you pass my question to your Event Calendar PRO colleagues?

    Thank you for your help!

    Thanks,
    Wei

    in reply to: Recurring events not showing ticket box #1485251
    wei
    Participant

    Hi Courtney

    Thank you for your reply. Sorry I actually meant Calendar PRO. I must have submitted the tickets in the wrong section. Sorry to bother you. 🙂

    Thanks,
    Wei

Viewing 7 posts - 1 through 7 (of 7 total)