Forum Replies Created
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AuthorPosts
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JENNIFER DEVINE
ParticipantHi Victor,
Thank you for notifying me about this update. I was just reading through the release notes and did not see anything with regards to the capacity issue at all.
I have not setup a staging server yet to test the issue but would like to confirm that this issue has been addressed in this update before I proceed.
Thanks,
Rufaro
JENNIFER DEVINE
ParticipantHi Victor,
I just wanted to follow up on this ticket to find out if there is any sort of timeline you could provide for when it may be resolved.
Regards,
Rufaro
JENNIFER DEVINE
ParticipantHI Victor,
The error only occurs when you change an event that has already been created and exists. New events with the initial capacity set work just fine until you attempt to change the original capacity. I have had the debug turned on but there are no errors being generated when going through the process of editing the event. The database contains personal information obtained from the attendees and users at the moment. I have checked the data available in the database and is is correct there. Its just not being pulled correctly from the database and I am not sure where to start looking.
Thanks,
Rufaro
JENNIFER DEVINE
ParticipantHi Victor,
I was able to recreate the issue by increasing the capacity of the event. By doing so the event now shows as sold out. The correct capacity is shown in the database tables but when on the front end the event shows as sold out. When editing the event in the admin section the remaining capacity also shows as zero there. Its like the values in the database (which are correct) are being completely ignored.
JENNIFER DEVINE
ParticipantThis reply is private.
JENNIFER DEVINE
ParticipantHi Victor,
I have a local environment setup that I tested the updated version of the plugin and I am still receiving the same issue. The available seats remaining for the event still shows incorrectly after updating the plugin. Unfortunately this did not fix the error.
I look forward to hearing from you with regards to next steps.
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