Hi Barry,
Thanks for getting back to me. In that case, is it possible for the client to revoke the ECPro license and exchange it for the WooCommerce license instead? The client in question is the one on this ticket – so I’m assuming it might be a question of cancelling the current license and issuing an exchange. Apologies – don’t want to make any assumptions on your policies on this, but looking for a speedy resolution for my client since it’s the last thing outstanding on their site.
Kind regards,
Dee