waugustus

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  • in reply to: Wrong License? #59790
    waugustus
    Participant

    Hi Leah,,
    That’s excellent – thank you very much. I’ll get the client to do the honours. You should receive an email from Wilford with all the details.

    Kind regards,
    Dee

    in reply to: Wrong License? #59681
    waugustus
    Participant

    Hi Barry,
    Thanks for getting back to me. In that case, is it possible for the client to revoke the ECPro license and exchange it for the WooCommerce license instead? The client in question is the one on this ticket – so I’m assuming it might be a question of cancelling the current license and issuing an exchange. Apologies – don’t want to make any assumptions on your policies on this, but looking for a speedy resolution for my client since it’s the last thing outstanding on their site.
    Kind regards,
    Dee

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