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Josh,
Sadly, our issue has returned. It is not importing new Events in 2016 except the three we started with when we got it to work again last week. There are now 6 Events in the feed, but we’re only getting 3.
Also, we just tried this again on a totally clean WordPress install, running the WordPress 2016 theme and no plugins enabled except TEC. Still the same issue.
We also ran it on a separate site and we were able to import the 6 Events no problem. So, the issue definitely seems to be focused on our site!
I’m sending you a private message with our system info.
I’m not sure I’m following – we aren’t uploading ics files, we’re grabbing information from a feed (URL) – so what files exactly would be getting uploaded and where would they be stored for us to delete?
Josh, one more thing. We thought uninstalling and re-installing the plugin would fix this problem, but that doesn’t do it either. Something must be stored persistently in the WordPress database or something. Just thought that might be helpful info.
Yes – that is one use case. We may also want to delete a portion of events for a time period and re-import some those same events too. Lastly, we’ve noticed that sometimes TEC “skips” an event, so we might want to delete an entire months events and re-import to see if the skipped event gets picked up. All of these are possibilities.
Thanks! We would expect to “purge” Events somewhat regularly, so getting a fix (or understanding the process to do this “correctly”) would be very helpful.
Yes, we’ve tried the combination of 12/1/2015 and no radius. We’ve tried pretty much every combo we can think of!
Can you remove the three events from December from posts, remove the import rule, and then try to import again? Again, we’re back up and able to import, but only new events that have been added since those three. And they were manually deleted from the Events posts – so we’re wondering if that is somehow screwing it up.
Josh,
We just added some new Events to the feed and it’s picking those up fine. It’s just these original 3 events that seem to have disappeared.
We started running the import in early December, and these three events were imported fine. Then we seemed to get “stuck” and the import wasn’t working anymore, so we actually removed our import rules altogether and started again. When it wasn’t finding any events to import we thought maybe the fact that we already had these events in the DB was an issue, so we removed the posts. Is there someplace else where a record of imports is stored so that it’s “ignoring” these posts from December?
Hi Josh,
We have tried leaving the radius default. I just ran it again – no Keyword, no Location, default radius – and we’re still getting 0 results. The three events you found are the correct ones, and they were imported initially. But as of 2 weeks ago, import simply stopped working. What now?
We are running v4.0.4 of Events Calendar, v4.0.3 of Events Calendar Pro, and v4.0.2 of Events Calendar iCal Importer
Yes, that helps! Thank you! Now, I hope I’m able to follow the instructions you provided and get it done:).
Thank you!
Lisa
