Chris

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  • in reply to: Inventory Not Working #111476
    Chris
    Participant

    Ah, I just discovered the problem. It was PayPal-related.
    In the PayPal setup of WooCommerce, I entered a secondary email on my PayPal account. This generated the following order error:

    Validation error: PayPal IPN response from a different email address ([email protected]). Order status changed from pending to on-hold.

    Because the orders had been changed to on-hold they didn’t affect the inventory properly.
    When I changed the PayPal settings to the primary email address associated with my PayPal account, the issue was resolved.

    in reply to: Inventory Not Working #111450
    Chris
    Participant

    Update: I’ve found that I can manually adjust the inventory by going to each individual order, selecting the item and then selecting “Reduce Line Stock”. However, last year, WooTickets was doing this automatically, which is how I need it to work.

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